When you receive criticism from customers or colleagues, how should you handle it? Receiving negative feedback is never easy – and it can be even tougher in the world of small business. That’s because customers, suppliers or colleagues can be directing their criticism at something that you are personally responsible for. Maybe you are getting negative feedback about a new product you have created, or the website you wrote, or the service provided by your business.
So when should you pay attention to criticism and when should you ignore it?
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Handling criticism of your business by Valerie Khoo
October 3, 2008 | My Small Business SMH.com